If you wish to return an item please notify us via email at

Merchandise may be returned for any reason within 7 days of purchase for an exchange, credit or refund in the same form as the original payment. The merchandise must be unworn and in its original condition and packaging, with all original tags attached.

Garments that have been worn, damaged or altered in any way may not be exchanged, returned or refunded. We do not pay for return postage & are unable to refund any shipping costs.

If the merchandise is faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy. 

Please post returns to:

Baby Charley Returns

436 South Road No2, RD2

Eketahuna 4996

New Zealand